Administrator - Auckland | Fixed-term

We have an exciting opportunity for a fixed-term Administrator to join our team in Auckland.


Auckland Based

Fixed Term Role (37.5 Hours/Week)

About the Role:

This is an exciting opportunity to support our humanitarian work in Aotearoa by maximising efficiency and providing consistent administration support to our team.

You are guaranteed great workplace variety in this role. You may be supporting the recruitment of new volunteers one day, providing customer service to our business clients the next or welcoming new Kiwis locally on another day. You will be a consistent champion of continuous improvement and able to use the latest IT technologies, while being a humanitarian at heart.

You will have responsibility for (at least some of): 

  • Providing friendly customer service to clients, stakeholders and members of New Zealand Red Cross
  • Conduct general administration tasks like data entry, invoicing, purchasing supplies or support with events and projects
  • Support your manager with the coordination of local property or vehicular needs
  • Champion use of, and train others in utilising, databases and systems
  • Support with coordinating and collecting information for monitoring and evaluating our humanitarian impact
  • Support the recruitment of new volunteers for our humanitarian programmes
  • Regularly improve local systems and processes to a best practice standard

You will have (at least some of) the strengths listed below:

  • Be empathetic, have a strong passion for humanitarian causes and a commitment to the Fundamental Principles of the International Red Cross and Red Crescent Movement
  • Demonstrated people skills including positive communication with individuals, groups and people from diverse backgrounds
  • Personal resilience and self-awareness, with the ability to balance multiple priorities
  • Organised and motivated self-starter with strong problem-solving skills
  • Proficient user of Microsoft Office applications, especially Excel and Word
  • Experience in utilising CRM type databases

About New Zealand Red Cross and our culture:

We have begun a journey towards delivering stronger community impact with our 10-year strategy (Strategy 2030). Our administrator roles are crucial to supporting local teams to achieve that. As our administrator, you will need to provide high quality customer service internally and externally, juggle multiple priorities in a single day and be calm under pressure. You will excel in this role if you can be a champion for change and support our teams in adapting to the latest systems or trends.

New Zealand Red Cross is a member of the International Red Cross and Red Crescent Movement. Our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality. We play a vital role in providing assistance to vulnerable people in New Zealand and overseas.

We are an organisation with 10,000 volunteers and 500 plus staff. We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working. Please note that, owing to our working with vulnerable people, a Police vet check will be conducted for this role.

Benefits you can expect:

  • Full training and ongoing support will be provided including professional development opportunities
  • Become part of a passionate local team of colleagues
  • Enjoy working for a well-respected humanitarian organisation

All applications MUST be submitted online which requires uploading a recent copy of CV, Cover Letter, Passport, and Right to Work(If Not New Zealand Citizen).

Applicants for this position must have a legal right to work in New Zealand (e.g. citizenship, New Zealand residency or a valid New Zealand work visa).

For further information contact Jason Sebestian (National Humanitarian Development Manager) at

All applications must be made via our on-line processes.

To download the job description for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. 

Applications close 5pm, 30 September 2021.