Psychological First Aid Facilitator - Hawke's Bay

We have an exciting opportunity for a Casual Psychological First Aid Facilitator to join our Mental Health and Wellness Facilitator team, based in Hawke's Bay.


Based at Hawke's Bay Service Centre 

Teach the Public and Red Cross staff. Instil in people calm, confidence and competence. Build people’s capability so they can cope with real challenges to their mental well-being when they occur.

Have fun sharing knowledge with people using Red Cross’s nationally recognised Mental Health and Wellness programme. Enjoy interacting with classrooms of people and receiving the positive feed-back that comes from people as they learn new, life-changing skills.

The Psychological First Aid Facilitator will be delivering the Red Cross Mental Health and Wellness programme across the wider Hawkes Bay and Gisborne Regions. This role may be of interest to registered professionals looking for delivery-based assignments of work.

Skills and experience:

The ideal candidate will have a relevant qualification and/or experience in psychology, social work, occupational therapy or mental health support and be able to demonstrate (at least some of):

  • Self-management skills, flexibility, resourcefulness and independence - but comfortable working within the framework of an integrated recovery program and team-oriented environment
  • Facilitation skills in diverse adult learning environments
  • Competence in a variety of adult learning and facilitation techniques
  • Computer literacy, especially in Microsoft 365 and Office, and ability to adapt to the introduction of smart technologies like cloud-based rostering and delivery platforms
  • Ability to confidently engage participants in course content and respond to questions/discussions appropriately
  • Ability to plan, deliver, and reflect upon training sessions
  • Effective time management and organisational skills
  • Ability to travel to deliver training as required
  • Ability to work weekends when required
  • Empathy with humanitarian causes
  • A commitment to work as a team member of NZ Red Cross
  • A current motor vehicle driver’s licence is essential

About NZRC and its culture:

New Zealand Red Cross is a member of the International Red Cross and Red Crescent Movement. Our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

New Zealand Red Cross plays a vital role in providing assistance to vulnerable people in New Zealand and overseas. We are an organisation with 10,000 volunteers and 450 plus staff.

We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working.


The Red Cross Mental Health and Wellness programme has been providing training to New Zealand Red Cross staff and volunteers since 2014. This training ensures skills, based on a recognised framework, are provided to those who will provide the most lasting support within a community or organisation (depending on the context). We are now specifically offering it as a commercial product for anyone who might require it to support their role. You can be part of this.

Full training and ongoing support will be provided.

Get out and see the Region; Travel will be required throughout the Hawkes Bay and Gisborne Regions.

For further information contact Steve Ronoh at: 0272 967 682.

To download the job description for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page please click the active job description link below.

Read the full job description here

You must have the right to live and work in New Zealand to be considered for this job.

Applications close 5:00 pm on Monday 18 November 2019.