Settlement Lead - Masterton

We have an exciting opportunity in Masterton for a Settlement Lead with a comprehensive understanding of the refugee settlement process.

The purpose of the Settlement Lead is to assist newly arrived refugee families from Syria with practical aspects of their initial settlement; provide linkages to relevant mainstream and community based services and organisations; and assist families to understand how things work in New Zealand and in and around their new homes.

This senior role contributes to the development of Red Cross as a competent professional cross cultural agency by providing support and mentoring for new cross cultural workers and cultural advice and a former refugee perspective to the local leadership team.

The Settlement Lead also coordinates orientation programmes in the community.

We encourage you to apply for this role if you:

  • Have experience in refugee settlement and/or the social service, health or rehabilitation sectors.
  • Relevant diploma or tertiary qualification (desirable).
  • Have experience in cross cultural service delivery and direct client contact with families and individuals who are marginalised, preferably from refugee backgrounds.
  • Have good understanding of the New Zealand system and local social services.
  • Ability to relate to, support and negotiate with people of different cultural and religious backgrounds.
  • Have advanced computer skills, including Excel, Word, email and database systems.
  • Have effective communication and relationship skills to network, establish and maintain effective partnerships.

In this role you will:

  • Provide generalist casework services to newly arrived refugee families from Syria.
  • Provide language (Arabic) and cultural support alongside settlement case workers and social workers as required.
  • Provide support, training and mentoring to new cross cultural workers to promote best practice.
  • Coordinate the orientation programme in the community.
  • Contribute to opportunities for raising public awareness of the refugee experience.
  • Contribute to development and training of mainstream service providers to promote full accessibility for clients.
  • Provide a cross cultural perspective and leadership to the wider Red Cross team.

About New Zealand Red Cross:

Red Cross is the world's largest humanitarian organisation, working together towards our mission to improve the lives of vulnerable people by mobilising the power of humanity and enhancing community resilience.

New Zealand Red Cross is a New Zealand wide organisation with over 14,500 members and 500 staff.

We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working.

To download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. 

All applications MUST be submitted online. Applications close at 5pm, 22 February 2020.

If you wish to discuss this opportunity or for further information, please contact Shweta Prasad at New Zealand Red Cross or give her a call on 027 301 3826.