Volunteer retail assistant

Raise funds to deliver services

Support your community and the work of New Zealand Red Cross while meeting new people and gaining great retail work experience.

Home Volunteer retail assistant

Note: This role is not available in all locations. Filter by location. If you cannot see your location listed try searching for something different.

Role description

Volunteer in a Red Cross Shop and support our work helping communities both here and overseas. 

Our 50 shops across the country sell mainly second-hand clothing and household items. They provide affordable shopping for the community, funding for our humanitarian work, and support sustainability through recycling unwanted items.   

Your tasks 

Your volunteer role in a Red Cross Shop will include: 

Unpacking and sorting goods. 
Greeting and serving customers.
Restocking and merchandising the shop.

Volunteer requirements and training 

We need friendly people with good communication skills and a can-do attitude. An eye for design is always a bonus.  

You’ll receive on-the-job training, and we can help you get your Certificate in Retail from Service IQ. This programme is free and available to volunteers who have been with us for 3 months. It takes 6-9 months and can cover Level 2 to Level 4. 

Health, Safety and Wellbeing (HSW)

Make sure your actions (or lack of actions) don’t harm your health, safety and wellbeing, or harm anyone else.
Take part in a HSW induction, training, programmes and activities.
Follow all instructions given to you about health, safety and wellbeing
Follow all NZRC HSW policies, standards and procedures about health, safety and wellbeing.
Make sure you have the right training for any activities you are doing.
Use personal protective equipment (PPE) for any work activities that may need it to stay safe.
If you spot a hazard, or you are involved in an incident or near miss, report this straight away.