This role is urgently needed in your area

Role description

Volunteer in a Red Cross Shop and support our work helping communities both here and overseas. 

Our 50 shops across the country sell mainly second-hand clothing and household items. They provide affordable shopping for the community, funding for our humanitarian work, and support sustainability through recycling unwanted items.   

Your tasks 

Your volunteer role in a Red Cross Shop will include: 

  • Unpacking and sorting goods. 
  • Greeting and serving customers.
  • Restocking and merchandising the shop. 

Volunteer requirements and training 

We need friendly people with good communication skills and a can-do attitude. An eye for design is always a bonus.  

You’ll receive on-the-job training, and we can help you get your Certificate in Retail from Service IQ. This programme is free and available to volunteers who have been with us for 3 months. It takes 6-9 months and can cover Level 2 to Level 4. 

Health, Safety and Wellbeing (HSW)

  • Make sure your actions (or lack of actions) don’t harm your health, safety and wellbeing, or harm anyone else.
  • Take part in a HSW induction, training, programmes and activities.
  • Follow all instructions given to you about health, safety and wellbeing
  • Follow all NZRC HSW policies, standards and procedures about health, safety and wellbeing.
  • Make sure you have the right training for any activities you are doing.
  • Use personal protective equipment (PPE) for any work activities that may need it to stay safe.
  • If you spot a hazard, or you are involved in an incident or near miss, report this straight away.
Commitment required
Shift duration
4 hours
Shift time
Morning, Afternoon
Min age
15 years
  • Ministry of Justice - criminal record check
Apply for this role
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If you have questions about this role:

“I love talking to the people, and the camaraderie with the people and with other volunteers.”

Chris Datson, volunteer retail assistant