Our impact
We help improve the lives of thousands of people both here and overseas. Our work supports people affected by disaster or other emergencies, conflict and persecution, and immobility. Find out how we have an impact.
With the support of thousands of dedicated volunteers, here’s what we achieved in the 2024/25 year.
Disaster and emergency support
Our people helped local communities respond to and recover from the impacts of 15 emergencies and disasters. We also ensure that we're ready to work with other organisations to support affected communities.
Our Disaster Welfare and Support Team volunteers supported agencies during emergencies including storms and flooding, cyclones and a tornado. Training all year round, 302 volunteers gave close to 700 hours to help communities prepare for, respond to, and recover from emergencies.
We provide a Meals on Wheels delivery service to people who are unable to cook for themselves. In 2024/25, 3,473 volunteers delivered 695,863 meals in 45 communities.
Refugee resettlement
As the largest provider of refugee resettlement services in Aotearoa, we help hundreds of refugees build a new life here through our Pathways to Settlement and Pathways to Employment programmes.
Our Pathways to Settlement teams — helped by 869 volunteers — welcomed 868 former refugees into eight regions across Aotearoa. Our Pathways to Employment programme worked with 1,225 refugee-background job seekers.
Our Refugee Trauma Recovery service provides clinical and therapeutic support to people from refugee backgrounds who’ve experienced trauma. This year we helped 166 people to help them see a brighter future.
International programmes
We helped in some of the world’s most urgent humanitarian crises, with 26 international delegates going to 14 countries in the 2024/25 year.
Our Restoring Family Links team received 71 new enquiries, 16 new cases, and were able to close seven cases.
At New Zealand Red Cross, our mission is clear — to improve the lives of vulnerable people by mobilising the power of humanity and strengthening community resilience.
“Between July 2024 and June 2025, we stood alongside communities across Aotearoa New Zealand and abroad.”
We helped 868 former refugees settle in their new homeland, by helping them put roots down in homes and communities, or find jobs or further education, connected people who lost their loved ones in tragedy or conflicts, and delivered 695,863 meals and a friendly smile to those who needed a hot lunch every day.”
We responded to calls for welfare emergency support across the country, spent 698 hours in communities working alongside those impacted by emergencies, and sent team members overseas to help others.
Always, we will call for the rules of war to be upheld and followed.
This year we welcomed 3,166 new Red Cross members to our team of 12,954. Our members gave countless hours of their own time to be there for New Zealanders, when they needed us and raised money to help others, wherever the need is greatest.
Behind them stands an even wider team — from finance and fundraising, to those ensuring health, safety and wellbeing — each making an important contribution to New Zealand Red Cross and the impact we deliver together.
We trained 71,896 people to save lives, placed 126 AEDs across the country, and supported communities through our shops, while diverting tonnes of product from landfill.
Together, we are proud of what we achieved this year — and we’re ready for what 2026 will bring.
Since 1915, Red Cross people have worked side by side to improve the lives of vulnerable people.
New Zealand Red Cross, here for humanity, since 1915. Come join us.
Find out more
- Learn more about what we do in New Zealand.
Our work in New Zealand - In times of disasters, conflict, and other emergencies, we respond to the needs of vulnerable people around the world.
What we do overseas