Our impact
We help improve the lives of thousands of people both here and overseas. Our work supports people affected by disaster or other emergencies, conflict and persecution, and immobility. Find out how we have an impact.
With the support of thousands of dedicated volunteers, here’s what we achieved in the 2024/25 year.
Disaster and emergency support
Our people helped local communities respond to and recover from the impacts of 15 emergencies and disasters. We also ensure that we're ready to work with other organisations to support affected communities.
Our Disaster Welfare and Support Team volunteers supported agencies during emergencies including storms and flooding, cyclones and a tornado. Training all year round, 302 volunteers gave close to 700 hours to help communities prepare for, respond to, and recover from emergencies.
We provide a Meals on Wheels delivery service to people who are unable to cook for themselves. In 2024/25, 3,473 volunteers delivered 695,863 meals in 45 communities.
Refugee resettlement
As the largest provider of refugee resettlement services in Aotearoa, we help hundreds of refugees build a new life here through our Pathways to Settlement and Pathways to Employment programmes.
Our Pathways to Settlement teams — helped by 869 volunteers — welcomed 868 former refugees into eight regions across Aotearoa. Our Pathways to Employment programme worked with 1,225 refugee-background job seekers.
Our Refugee Trauma Recovery service provides clinical and therapeutic support to people from refugee backgrounds who’ve experienced trauma. This year we helped 166 people to help them see a brighter future.
International programmes
We helped in some of the world’s most urgent humanitarian crises, with 26 international delegates going to 14 countries in the 2024/25 year.
Our Restoring Family Links team received 71 new enquiries, 16 new cases, and were able to close seven cases.
Find out more
- Learn more about what we do in New Zealand.
Our work in New Zealand - In times of disasters, conflict, and other emergencies, we respond to the needs of vulnerable people around the world.
What we do overseas