Information for members

Anyone who works with Red Cross on an ongoing voluntary basis is a member.  Learn all about Red Cross through the induction manual, code of conduct and member's handbook.

Induction handbook - all about New Zealand Red Cross

Part 1 of our induction includes an introduction to New Zealand Red Cross, our mission and fundamental principles.

You'll learn about how our organisation is connected to the international Red Cross societies, what programmes and activities we offer, and how we are governed.

Induction handbook part 1 (PDF)

Induction handbook - volunteering in New Zealand

Part 2 of our induction  handbook provides details about the importance of members as volunteers, and what we can expect from our partnership together.  You'll learn about how we can support you, and what policies we have in place.  

We're excited to welcome you to the Red Cross family.

Induction handbook part 2 (PDF)

Code of conduct

Read about the standards of behaviour we expect from Red Cross people, including the fundamental responsibilities, acting in a fair and honest way, maintaining good relationships, and more.

New Zealand Red Cross Code of Conduct November 2019 (PDF)

Members' handbook and policies

Get a comprehensive overview of New Zealand Red Cross, from the nomination and election procedures for area councils and the Board, to governance procedures and policies, and administration and finance procedures.

Members' Handbook - updated November 2018 (PDF)
Policies for Members - October 2018.pdf (PDF)

Brand Standards

This guide contains tools, inspiration and examples to help New Zealand Red Cross members present our brand in the most professional and consistent way possible. It’s a guide we can all use to uphold and protect an unmistakable visual identity that unites our organisation’s many activities.

New Zealand Red Cross Brand Standards - October 2019 (PDF)

Good and Ready Guide

The Members' Guide to being Good and Ready in Your Neighbourhood outlines how Red Cross members can get prepared for disasters and help others, from preparing yourself and your household to coordinating with your community.

Members' Good and Ready Guide (PDF)

Health, Safety and Wellbeing (HSW)

Health Safety and Wellbeing Statement of Commitment

We all have a part to play when it comes to keeping our workplaces and activities healthy, safe and free from harm. The Health, Safety and Wellbeing Statement of Commitment is outlines what New Zealand Red Cross will do, and the responsibilities of all Red Cross People, to achieve this as far as possible.

HSW Statement of Commitment (PDF)

Driving for New Zealand Red Cross Standard and Driving for New Zealand Red Cross Requirements for Members

Driving for New Zealand Red Cross: Requirements for Members has been adapted from the Driving for New Zealand Red Cross Standards to provide members with information on what they need to know and do when driving for New Zealand Red Cross, including making sure all vehicles are safe and fit for purpose and safe driving practices are followed.

HSW Driving Requirements for Members (PDF)
HSW Standard_Driving for New Zealand Red Cross (PDF)

Dealing with Abusive Behaviour Standard and Practical guidelines for dealing with Abusive Behaviour

The Dealing with Abusive Behaviour Standards outline New Zealand Red Cross’ approach to protecting our people from harm when faced with abusive behaviour. The Practical Guidelines provide information on what our people need to know and do to keep themselves safe when faced with abusive behaviour and interactions.

HSW Standard_Dealing with Abusive Behaviour (PDF)
Practical guidelines for dealing with abusive and challenging behaviour (PDF)