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Contact New Zealand Red Cross

Whakapā mai ki te Rīpeka Whero Aotearoa

Our team will always do our best to answer your questions and respond as soon as possible. To help you get the right answer, please find the appropriate contact below.

General and first aid enquiries

For general and first aid enquiries, get in touch with your local Red Cross service centre. Alternatively, complete the form below to send us an e-mail and we'll get back to you within three working days.

Call: 0800 RED CROSS (733 2767)

E-mail (first-aid only): firstaid@redcross.org.nz

Find your local Red Cross here

Membership

Contact your nearest branch, area council or a local group to find out how to get involved as a member.

Councils Branches Groups

Project Partners

For all monthly donation enquiries, including changing your existing donation information, contact our project partner team:

Call: 0800 697 277

Email: project.partners@redcross.org.nz

Start giving monthly

Donations

For questions regarding donations, receipts and special appeals, contact our supporter care team:

Call: 0800 RED CROSS (733 2767) and ask to be put through to fundraising on extension 4096

Email: fundraising@redcross.org.nz 

Payment Options

Media

If you're a journalist or media professional, please contact our Communications Manager Hanna Butler.

Call: 027 836 5529

Email: communications@redcross.org.nz

To see our latest news and updates, check out our latest stories:

Stories from New Zealand Stories from Overseas

National head office

To contact our national office directly:

Call: 04 471 8250

Postal address: PO Box 12140, Thorndon, Wellington 6144

Physical address: 69 Molesworth Street, Thorndon, Wellington

Corporate partnerships

For corporate partnership enquiries, contact Matthew McCracken, Corporate Partnerships Manager.

Call: 04 471 4335

E-mail: company@redcross.org.nz

General enquiries contact form

Please note: we do not accept donations of goods during emergencies. Find out more about donating during emergencies.