Our team will always do our best to answer your questions and respond as soon as possible. To help you get the right answer, please find the appropriate contact below.
For general and first aid enquiries, get in touch with your local Red Cross service centre. Alternatively, complete the form below to send us an e-mail and we'll get back to you within three working days.
Call: 0800 RED CROSS (733 2767)
E-mail (first-aid only): firstaid@redcross.org.nz
Need to donate household goods to refugee families settled in New Zealand, find out more about a national programme, or find out about a local community activity?
Your best point of contact is your local service centre:
Find your local Red Cross hereContact your nearest branch, area council or a local group to find out how to get involved as a member.
Councils Branches GroupsFor all monthly donation enquiries, including changing your existing donation information, contact our project partner team:
Call: 0800 697 277
Email: project.partners@redcross.org.nz
Start giving monthlyFor questions regarding donations, receipts and special appeals, contact our supporter care team:
Call: 0800 RED CROSS (733 2767) and ask to be put through to fundraising on extension 4096
Email: fundraising@redcross.org.nz
Payment OptionsIf you're a journalist or media professional, please contact our communications team (out-of-hours number):
Call: 04 495 0139
Email: communications@redcross.org.nz
To see our latest news and updates, check out our latest stories:
Stories from New Zealand Stories from OverseasTo contact our National Office directly:
Call: 04 471 8250
Postal address: PO Box 12140, Thorndon, Wellington 6144
Physical address: 69 Molesworth Street, Thorndon, Wellington
For corporate partnership enquiries, contact Matthew McCracken, Corporate Partnerships Manager.
Call: 04 471 4335
E-mail: company@redcross.org.nz
Please note: we do not accept donations of goods during emergencies. Find out more about donating during emergencies.