Contact New Zealand Red Cross

Whakapā mai ki te Rīpeka Whero Aotearoa

Our team will always do our best to answer your questions and respond as soon as possible. To help you get the right answer, please find the appropriate contact below.

General enquiries

For general enquiries, get in touch with your local Red Cross service centre. Alternatively, complete the form further down this page to send us an e-mail. We'll get back to you within three working days.

Call: 0800 RED CROSS (733 276)

Visitor Care Manaaki Manuhiri enquiries

Call: 0800 RED CROSS (733 276 - option 1).

Email: visitorcare@redcross.org.nz

First aid enquiries

Call: 0800 RED CROSS (733 276)

E-mail: firstaid@redcross.org.nz

Your local service centre

Need to donate household goods to refugee families settled in New Zealand, find out more about a national programme, or find out about a local community activity?

Your best point of contact is your local service centre: 

Find your local Red Cross here


Contact your nearest branch, area council or a local group to find out how to get involved as a member.

Councils Branches Groups

Project Partners - Regular giving

For all monthly donation enquiries, including changing your existing donation information, contact our project partner team:

Call: 0800 697 277

Email: project.partners@redcross.org.nz

Start giving monthly


For questions regarding donations, receipts and special appeals, contact our supporter care team:

Call: 0800 RED CROSS (733 276) and ask to be put through to fundraising on extension 4096

Email: fundraising@redcross.org.nz 

Payment Options


If you're a journalist or media professional, please contact our communications team (out-of-hours number):

Call: 04 495 0139

To see our latest news and updates, check out our latest stories:

Stories from New Zealand Stories from Overseas

National office

To contact our national office directly:

Call: 04 471 8250

Postal address: PO Box 12140, Thorndon, Wellington 6144

Physical address: 69 Molesworth Street, Thorndon, Wellington

Corporate partnerships

For corporate partnership enquiries, contact Camille Astbury, Partnerships and Philanthropy Manager.

Call: 027 364 9309

E-mail: company@redcross.org.nz

General enquiries contact form

Please note: we do not accept donations of goods during emergencies. Find out more about donating during emergencies.