MEDIA RELEASE: As we approach the 10-year anniversary of the 2011 February Canterbury earthquake, New Zealand Red Cross is inviting current and former Greater Christchurch residents (which includes Christchurch City, Waimakariri and Selwyn) to participate in a survey aimed at better understanding their recovery.

We know from our experience supporting communities after disasters that recovery is not linear and is unique to each person and community. The survey will help us to understand where people and communities are at 10 years after the devastating Canterbury earthquakes, and whether community connections helped them through their recovery.

The survey, which takes just 15 minutes to complete, explores how the city and its people have been recovering. The survey is targeting Greater Christchurch residents who were in the area at the time of the earthquake or who have since moved to the region. All information provided will be treated in strictest confidence. Each participant will go in the draw to win a $500 Prezzy card, a $250 cash prize that can be gifted to a friend or family member, or a family pass for an Akaroa harbour/nature cruise valued at approximately $200.

The survey will be available to the public until 4 January 2020. We encourage everyone to share the survey with their fellow and former Greater Christchurch residents. 

We expect to be able to share some of the insights generated from the survey in February 2021.

The survey can be found here:


New Zealand Red Cross' response to the 2011 earthquake involved more than 160 staff and volunteers from across the country. Local Red Cross branches responded by setting up welfare centres in and outside of Christchurch, where volunteers provided first aid and distributed blankets and water to evacuees.

Through New Zealand Red Cross grants programme, more than 110,000 Cantabrians were helped. Along with providing financial support, New Zealand Red Cross also provided a range of practical support to thousands more in greater Christchurch. This included hand-delivering 14,000 winter warmer packs to those in damaged or cold houses, distributing more than 43,000 torch radios to greater Christchurch families, conducting 4,700 outreach visits to the homes of vulnerable families to provide counselling and support, fully insulating 211 houses that were being repaired and transporting more than 8500 isolated people to health appointments and other community activities.