Refugee Services

Helping empower people from refugee backgrounds to achieve their goals and contribute to their new home in Aotearoa, New Zealand.

In this section:

We are proud to assist with the successful resettlement of around 750 refugees into New Zealand communities each year.

We work with refugees to overcome the challenges of adapting to life in a new country by helping them set personal goals and use their strengths and skills to achieve those goals. 

Refugees are ordinary people facing extraordinary conditions. They have experienced war, persecution, discrimination, racism and oppression, and been forced to flee from their homeland for nothing more than their ethnicity, religion or beliefs. Many arrive in New Zealand with few to no possessions or belongings. They bring with them great strength, resilience and many skills to contribute to their new communities.

The definition of a refugee according to the 1951 Refugee Convention Relating to the Status of Refugees is: 

'A person who, owing to a well-founded fear of being persecuted for reasons of race, religion, nationality, membership of a particular social group or political opinion is outside the country of his nationality and is unable, or owing to such fear, is unwilling to avail himself of the protection of that country.' 

We feel honoured to be part of the resettlement process and humbled by the individuals and families we work with.  It is journey we are proud to be part of. 

Become a refugee services support volunteer

Volunteering is a fun and rewarding experience.  Our refugee services support volunteers help families start again, while learning about new cultures, meeting new people and changing lives (including their own!). 

Sign up to help

Where Red Cross provides refugee resettlement services

Auckland
Hamilton
Lower Hutt
Manawatu/Whanganui
Nelson
Porirua
Upper Hutt
Waikato
Wellington City

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