Helping empower people from refugee-backgrounds to achieve their goals and contribute to their new home in Aotearoa, New Zealand.
In this section:
- Refugee resettlement programme
- Employment programme
- Becoming a refugee support volunteer
- Donating goods or services to incoming families
- Additional resources
We are proud to assist with the successful resettlement of around 750 refugees into New Zealand communities each year.
We work with refugees to overcome the challenges of adapting to life in a new country by helping them set personal goals and use their strengths and skills to acheive those goals.
Refugees are ordinary people facing extraordinary conditions. They have experienced war, persecution, discrimination, racism and oppression, and been forced to flee from their homeland for nothing more than their ethnicity, religion or beliefs. Many arrive in New Zealand with few to no possessions or belongings. They bring with them great strength, resilience and many skills to contribute to their new communities.
The definition of a refugee according to the 1951 Refugee Convention Relating to the Status of Refugees is:
'A person who, owing to a well-founded fear of being persecuted for reasons of race, religion, nationality, membership of a particular social group or political opinion is outside the country of his nationality and is unable, or owing to such fear, is unwilling to avail himself of the protection of that country.'
We feel honoured to be part of the resettlement process and humbled by the individuals and families we work with. It is journey we are proud to be part of.
Become a refugee services support volunteer
Volunteering is a fun and rewarding experience. Our refugee services support volunteers help families start again, while learning about new cultures, meeting new people and changing lives (including their own!).Sign up to help
Where Red Cross provides refugee services
A warm welcome for Afghan interpreters
The Afghan interpreters who arrived in New Zealand in April have been formally welcomed into their new cities of Hamilton and Palmerston North.
On 10 December 2012, New Zealand Red Cross joined with Refugee Services Aotearoa to become the country’s primary refugee resettlement agency.
Fleeing conflict for a brighter future
Benjamin Mugisho was only nine years old when, along with his family and hundreds of other civilian refugees fleeing the embattled Congolese city of Bukavu during a military coup, he was ambushed by fighters.
Donate to the emergency appeal for Syria
As humanitarian needs in Syria reach unprecedented levels, your donation will help ensure vital supplies and medical aid get to those who need it most and will help protect the lives of those delivering these essential services.
100% of your donation will go towards the International Red Cross Red Crescent Movement's efforts to support those affected by the conflict in Syria.