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When Mary Anne Eyles received an email from the Honours Department telling her she’d been awarded a King’s Service Medal, her first thought was: this must be a scam.

For over a century, we’ve been a cornerstone of care and compassion, supporting communities through crises, emergencies, and moments of need. One of the ways we’ve done this is through our Red Cross Shops, which have been part of our income generation and volunteering opportunities since our inception.

New Zealand Red Cross is always here and part of our communities. Over the 2023/24 year, we have continued to support vulnerable communities at home and overseas, while making measured progress to ensure our 10-year strategic plan – Strategy 2030 – is achieved.

Samuel Parkinson first went into the Frankton Red Cross Shop as a volunteer 12 years ago, “I think I was at the point where, apart from looking for work, I had nothing else to do so I decided to volunteer.”