Hospital services volunteer

Role description

Hospital service volunteers provide a warm and friendly welcome to hospital patients and visitors.

Your tasks

Your volunteer role may include:

• Visiting wards.
• Offering a selection of items, such as drinks and snacks, or books and magazines to visitors.

Volunteer requirements and training

Volunteers work a few hours once a week, fortnight, or month. This can make all the difference in someone's recovery.

Health, Safety and Wellbeing (HSW)

We all have a responsibility for our own and others’ Health, Safety and Wellbeing (HSW) when undertaking activities on behalf of Red Cross. Therefore, it is important you: 

• Take reasonable care of your own health and safety, do not adversely affect the HSW of others
• Complete health, safety and wellbeing induction, training, programmes and activities – as directed.
• Follow all reasonable instructions given to you relating to HSW.
• Cooperate and comply with New Zealand Red Cross policies, standards and procedures related to health, safety, and wellbeing.
• Use personal protective equipment (PPE) if required, to undertake any work activity
• If you identify a hazard and/or you are involved in an incident or near miss, report this straight away to your people leader
• Know what to do in an emergency – for example, how to escape during a fire or what to do if an earthquake occurs
• You must tell someone in charge if you have any health and safety concerns or worried about someone else’s health and safety