What makes a warm Kiwi welcome? It's having someone alongside you when everything is brand new.

Every year around 1,000 former refugees arrive in New Zealand with courage, skill and big dreams – families like Elie Zagabe, his wife Irene and their four children. New Zealand Red Cross volunteers are on hand when they arrive to connect families to a medical centre, the nearby school, provide some essential household goods, and even tips on navigating local neighbourhoods and public transport – everything you need to help you settle into a new home.

Mud, quicksand and despair are all that’s left of many villages along the Trishuli River in Nepal’s Rasuwa and Nuwakot districts. One month on from the devastating flash flood that tore through the region, Nepal Red Cross Society, supported by IFRC, has been working tirelessly to airlift food to remote communities, install water tanks to supply safe drinking water and set up field clinics to treat as many patients as it can every day.

Nearly two months on, communities in quake-ravaged western Colombia are slowly rebuilding shattered lives helped by global support from Red Cross societies, including New Zealand Red Cross.

On Saturday, 17 October 2026, Uber and New Zealand Red Cross are bringing back an easy way for people across Auckland, Wellington and Christchurch to donate quality pre-loved clothing and support our humanitarian work across Aotearoa New Zealand and around the world. From 10 am to 4 pm, you can book a FREE Uber Courier trip via the Uber or UberEats apps to collect your pre-loved, quality clothes right from your doorstep.

New Zealand Red Cross Secretary General Sarah Stuart-Black on why locally-led disaster response and Kiwi generosity offer hope amid global crises.