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Role description

Refugee wellbeing support volunteers​ provide practical support to clients in our Refugee Trauma Recovery service. Our Refugee Trauma Recovery team provides mental health support to former refugees, asylum seekers and other migrants. Volunteers help clients to get to and from their appointments and create opportunities for social connection. Volunteers receive ongoing support from New Zealand Red Cross Refugee Trauma Recovery team.
  
If you want a rewarding experience where you can gain new skills, foster a positive and inclusive local community, and meet new people, join us as a refugee wellbeing support volunteer.​

Your tasks 

Your tasks will include: 

  • providing transport for clients travelling to and from appointments
  • supporting clients to attend community events
  • supporting clients to access local information

Location

Refugee wellbeing support volunteers serve in the community, based on the clients' needs. Volunteer trainings and meetings are hosted at the Refugee Trauma Recovery office based in central Wellington.

Volunteer requirements and training 

All volunteers receive training to help them feel confident and prepared in the role. Training covers the refugee journey, intercultural practice, the role of the volunteer and more. Training is held throughout the year. Details about upcoming training session times are listed at the top of this page when filtered by location. 

You’ll need to be familiar with your local area, open to working cross-culturally, be resourceful and good at taking initiative.

You’ll need to be flexible in this role as there are no set times when volunteering takes place. The times the role takes place are dependent on the service needs and your availability. To apply for this role, you will need to commit to volunteer for a period of six months.

Health, Safety and Wellbeing (HSW)

We all have a responsibility for our own and others' Health, Safety and Wellbeing (HSW) when undertaking activities on behalf of Red Cross. Therefore, it is important you:

  • Take reasonable care of your own health and safety, and do not adversely affect the HSW of others.
  • Complete health, safety and wellbeing induction, training, programmes and activities - as directed.
  • Follow all reasonable instructions given to you relating to HSW.
  • Cooperate and comply with New Zealand Red Cross policies, standards and procedures related to health, safety, and wellbeing. 
  • Use personal protective equipment (PPE) if required, to undertake any work activity.
  • If you identify a hazard and/or you are involved in an incident or near miss, report this straight away to your people leader.
  • Know what to do in an emergency - for example, how to escape during a fire or what to do if an earthquake occurs.
  • You must tell someone in charge if you have any health or safety concerns or are worried about someone else's health and safety.
Commitment required
6 months
Shift duration
2 hours
Shift time
Morning, Afternoon
Min age
18 years
Training
4-8 hours
Vetting
  • New Zealand Police - support services (vulnerable adults)
Requirements
  • Two referees for character checks
  • Vehicle with valid registration (rego) and warrant of fitness (WoF)
Apply for this role
To activate the apply button, use the filters above to select a region and location
If you have questions about this role:

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